Slovenia | Retail

KOMPAS

Kompas implemented S&T Slovenija’s comprehensive information system

Kompas is the biggest Slovenian tourist agency, which specializes in inbound and outbound travel in Central & Eastern Europe and beyond. Their main inbound markets are Croatia, Slovenia, Czech Republic, Austria, Hungary, Italy, Germany, Poland and France. Our main outbound markets are Slovenia, Germany, Great Britain, Italy, USA and Benelux. Their main activities are wholesaling and handling of package holidays and package tours, as well as the organization of congresses and conventionsn In Slovenia, Kompas is the market leader in tour-operating with 33% market share while Kompas share in the airline tickets sold through travel agencies is 50%.

1. The challenge


The merger of the largest Kompas’ subsidiaries and the quick pace of technological development pushed Kompas to start searching for a comprehensive information solution that would successfully support its operations. The company had successfully co-operated with S&T Slovenija in the past, so the decision to collaborate on the ERP system implementation was easy.


2. The Project


S&T Slovenija successfully implemented its SiBook solution at the leading Slovenian tourist agency, Kompas, d.d. SiBook is a comprehensive and advanced information solution for the tourism industry and enables Kompas to manage all industry-specific operations.

The solution was developed using the most advanced tools and the latest technologies, and operates in an open environment, internet and intranet roles. SiBook was developed using .NET technologies and is based on S&T’s proprietary ADF application development platform. It covers all aspects of the business process for tour operators, travel agents and DMC companies for inbound and outbound travel. It enables companies to achieve better insight into their business and improve their profitability as well as ensure the agility to respond to changes in the marketplace.

In line with the expectations of major changes in travel distribution, the solution supports all current and future sales channels. By offering highly sophisticated and scalable tools for travel agents, SiBooks enables robust support for traditional direct channels, such as street offices and call centers. The product also offers powerful solutions for online travel agencies. This module also ensures a user-friendly customer experience and enables real-time booking.


3. Benefit for the Customer


  • secure information solution to the global tourism industry that helps companies maintain their competitive edge in an increasingly demanding marketplace
  • revolutionary product that helps develop the industry as a whole
  • It enables companies to achieve better insight into their business and improve their profitability as well as ensure the agility to respond to changes in the marketplace
  • ensures a user-friendly customer experience and enables real-time booking